{"id":16879,"date":"2022-06-14T05:12:36","date_gmt":"2022-06-14T05:12:36","guid":{"rendered":"http:\/\/mediashower.com\/blog\/?p=16879"},"modified":"2022-06-14T05:12:36","modified_gmt":"2022-06-14T05:12:36","slug":"how-dunkin-has-marketed-itself-in-the-world-of-donuts","status":"publish","type":"post","link":"https:\/\/www.mediashower.com\/blog\/how-dunkin-has-marketed-itself-in-the-world-of-donuts\/","title":{"rendered":"How Dunkin&#8217; Has Marketed Itself to Number One in the World of Donuts"},"content":{"rendered":"<p><strong>TLDR:\u00a0<\/strong>Dunkin&#8217; Donuts has evolved its marketing from donuts to coffee as the primary product, supported by clever advertising and a smart multichannel strategy.<\/p>\n<p><strong>So what?\u00a0<\/strong>This shows how a well-rounded marketing strategy, supported by outstanding creative, can help your business position its products as you understand your customers better.<\/p>\n<hr \/>\n<p>A small restaurant founded outside Boston in 1950 is now the largest seller of donuts in the world. Over the past seven decades, Dunkin\u2019 (formerly Dunkin&#8217; Donuts) has grown to almost 13,000 locations in 42 countries. Nations that had previously seen few donuts, like South Korea, are now Dunkin\u2019 addicts.<\/p>\n<p>The company&#8217;s initial focus on donuts evolved into a &#8220;coffee plus one&#8221; strategy, where the marketing emphasis focused on coffee, accompanied by a donut or baked good. Today, coffee is the primary product, hence the caffeine-fueled tagline &#8220;America runs on Dunkin&#8217;.&#8221; (The company even dropped the &#8220;Donuts&#8221; from its name.)<\/p>\n<p>Dunkin&#8217; has long invested in creative marketing, such as the mid-1980s &#8220;Time to Make the Donuts&#8221; campaign, which became a national tagline:<\/p>\n<p><iframe title=\"Dunkin Donuts - Time To Make The Donuts (1986)\" width=\"500\" height=\"375\" src=\"https:\/\/www.youtube.com\/embed\/guF5v3tFGfY?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/p>\n<p>Today, Dunkin\u2019s has a multichannel marketing strategy which includes:<\/p>\n<ul>\n<li>Social media influencers<\/li>\n<li>Paid advertising<\/li>\n<li>Strategic locations<\/li>\n<li>Seasonal products<\/li>\n<li>Merchandise<\/li>\n<\/ul>\n<p>Dunkin\u2019s strategy works.\u00a0<a href=\"https:\/\/companiesmarketcap.com\/dunkin-brands\/revenue\/\">In 2020, their revenue was $1.25 billion.<\/a><\/p>\n<h2>Social Media Influencers<\/h2>\n<p>Staying relevant on social media is necessary in the 2020\u2019s. While centralized media like print or TV is still relevant, the most common way people find and consume media is through social networks.<\/p>\n<p>Dunkin&#8217; operates accounts on several social media platforms including Twitter, Facebook, and YouTube. It is particularly active on TikTok, where it has over three million followers.<\/p>\n<p>In addition to producing its own social content, Dunkin&#8217; hires influencers to spread awareness. It works with emerging influencers to target viewers while the influencer is gaining popularity. This enhances the company&#8217;s credibility.<\/p>\n<p>Dunkin&#8217; is running\u00a0<a href=\"https:\/\/www.dunkincastingcall.com\/\">a TikTok campaign<\/a>\u00a0to get people to post videos about its products. Winners will be rewarded with a chance to appear in a Dunkin&#8217; commercial, furthering their TikTok careers.<\/p>\n<h2>Paid Advertising<\/h2>\n<p>Dunkin&#8217; runs paid advertising through different media outlets, so it appears everywhere at once. The constant repetition of donut and coffee images regularly reminds consumers to purchase and consume.<\/p>\n<p>A few Dunkin\u2019 Youtube advertisements are shown below:<\/p>\n<p><iframe title=\"New Salted Caramel Sips from Dunkin\u2019\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/WXnIJdgjSMU?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/p>\n<p><iframe title=\"Merry on with New Pancake Minis at Dunkin\u2019\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/lUhmBq1vLy8?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/p>\n<p>The advertising strategy is simple: focus on the food. Make the customers\u2019 mouths water so they&#8217;ll come back. Dunkin&#8217; ads tend to be light on copy and heavy on image for this reason.<\/p>\n<h2>Strategic Locations<\/h2>\n<p>In business, as in real estate, location is everything. You\u2019ve probably noticed Dunkin\u2019 stores in just about every place you try to hurry through and spend as little time in as possible. They include:<\/p>\n<ul>\n<li>Airports<\/li>\n<li>Bus stations<\/li>\n<li>Subway stations<\/li>\n<li>Mall food courts<\/li>\n<li>Highway rest stops<\/li>\n<\/ul>\n<p>Choosing a great location is perhaps the best form of marketing for any business that depends on brick-and-mortar stores. It is, at once, the cheapest and most expensive form of marketing. A good location will cost a lot of money, but once the store is built, it will automatically draw in foot traffic with no extra effort needed.<\/p>\n<h2>Seasonal Products<\/h2>\n<p>Dunkin\u2019 has a rotating menu of seasonal products. While it may offer a Shamrock Macchiato in March, it will change to Polar Peppermint coffee in December.<\/p>\n<p>Time-limited products like these offer several advantages:<\/p>\n<ul>\n<li>They attract customers with novelty.<\/li>\n<li>They test new products for viability.<\/li>\n<li>They prevent the menu from getting stale.<\/li>\n<\/ul>\n<p>Consumers love novelty and are willing to try fun new products even if they aren\u2019t sure they will like it.<\/p>\n<p>Testing new products before committing to them is important. Going all in on something that could flop is a big gamble. Using seasonal or limited products lets Dunkin\u2019 try new ideas to see what works.<\/p>\n<p>Restaurants typically offer a mix of classic and new concepts. This lets the menu change and evolve as time goes on.<\/p>\n<p><img class=\"fr-fil fr-dib fr-draggable aligncenter\" src=\"https:\/\/mediashower.com\/img\/59F3EB9A-E5B7-11EC-9758-8614BAE95CF1\/AdobeStock_221678069_600x.jpg\" \/><\/p>\n<h2>Merchandise<\/h2>\n<p>Although Dunkin\u2019s core products are coffee and donuts, it also sells\u00a0<a href=\"https:\/\/shopdunkin.com\/\">merchandise<\/a>\u00a0like shirts and mugs. This creates some revenue but is arguably more valuable as a marketing tactic.<\/p>\n<p>When someone buys merchandise, it helps a company in two ways:<\/p>\n<ul>\n<li>It reinforces commitment to the brand in the customer\u2019s mind.<\/li>\n<li>It enhances brand recognition when other people see the merchandise.<\/li>\n<\/ul>\n<p>People who buy Dunkin\u2019 merchandise already like Dunkin\u2019. When they buy a Dunkin\u2019 hoodie, that signals to their brain they\u00a0<em>really<\/em>\u00a0like Dunkin\u2019. Every time they wear that hoodie, they further identify themselves with the brand.<\/p>\n<p>When someone else sees you wearing a Dunkin\u2019 hoodie, that enhances Dunkin\u2019s reputation in their eyes. It implies Dunkin\u2019 is such a valuable brand that someone would be willing to spend money on a Dunkin\u2019 hoodie.<\/p>\n<h2>Marketing your brand like Dunkin\u2019<\/h2>\n<p>Dunkin\u2019s marketing works well because it has a balanced portfolio of strategies. Like with investing, if you put all your eggs in one basket, they might get smashed. Dunkin\u2019 puts its marketing eggs in many baskets so just about everyone sees something Dunkin\u2019-related all the time.<\/p>\n<p>This strategy works best if you have a wide consumer base and sell products frequently. Many people have daily Dunkin\u2019 coffee habits, reinforced by the constant bombardment of Dunkin\u2019 advertising and social media outreach.<\/p>\n<p>If you sell products on a more limited basis, such as tax services, for example, you might not benefit from an everywhere, all-the-time marketing approach. However, a balanced marketing portfolio can still help.<\/p>\n<p>In any case, consider all the ways you can bombard customers with reminders of your existence. Pursue social media and paid ads. Open locations where lots of people pass through and introduce limited edition items to spice things up a bit here and there.<\/p>\n<p>At Media Shower, we help brands build customer engagement strategies to fit their needs. If you want to market like Dunkin&#8217;,\u00a0<a href=\"https:\/\/mediashower.com\/user\/free_trial?__mscta=2850_92362_13469\">click here to try Media Shower for free.<\/a><\/p>\n<p><a class=\"ms_click_tracking\" href=\"https:\/\/mediashower.com\/user\/free_trial?__mscta=2850_92685_13469\"><img class=\"fr-fic fr-dii fr-draggable aligncenter\" src=\"https:\/\/mediashower.com\/static\/img\/ce\/AC0CE338-1EB1-11EB-B071-FD86B27D50D9\/MediaShower-CTA-1.png\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Dunkin&#8217; Donuts has evolved its marketing from donuts to coffee as the primary product, supported by clever advertising and a smart multichannel strategy.<\/p>\n","protected":false},"author":109,"featured_media":16881,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[459],"tags":[],"_links":{"self":[{"href":"https:\/\/www.mediashower.com\/blog\/wp-json\/wp\/v2\/posts\/16879"}],"collection":[{"href":"https:\/\/www.mediashower.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.mediashower.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.mediashower.com\/blog\/wp-json\/wp\/v2\/users\/109"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mediashower.com\/blog\/wp-json\/wp\/v2\/comments?post=16879"}],"version-history":[{"count":4,"href":"https:\/\/www.mediashower.com\/blog\/wp-json\/wp\/v2\/posts\/16879\/revisions"}],"predecessor-version":[{"id":16883,"href":"https:\/\/www.mediashower.com\/blog\/wp-json\/wp\/v2\/posts\/16879\/revisions\/16883"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.mediashower.com\/blog\/wp-json\/wp\/v2\/media\/16881"}],"wp:attachment":[{"href":"https:\/\/www.mediashower.com\/blog\/wp-json\/wp\/v2\/media?parent=16879"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.mediashower.com\/blog\/wp-json\/wp\/v2\/categories?post=16879"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.mediashower.com\/blog\/wp-json\/wp\/v2\/tags?post=16879"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}