{"id":16293,"date":"2021-09-09T08:00:44","date_gmt":"2021-09-09T08:00:44","guid":{"rendered":"http:\/\/mediashower.com\/blog\/?p=16293"},"modified":"2021-09-14T14:33:12","modified_gmt":"2021-09-14T14:33:12","slug":"how-nike-engages-customers-through-meaningful-stories","status":"publish","type":"post","link":"https:\/\/www.mediashower.com\/blog\/how-nike-engages-customers-through-meaningful-stories\/","title":{"rendered":"How Nike Engages Customers Through Meaningful Stories (And You Can, Too)"},"content":{"rendered":"<p><strong>Overview:<\/strong><\/p>\n<p>While Nike\u2019s success is often attributed to its innovative products and strong branding, Nike\u2019s products aren\u2019t its centerpiece. Rather, it\u2019s how it engages its audience through incorporating meaningful stories into its brand communication.<\/p>\n<p><strong>So What?<\/strong><\/p>\n<p>While Nike (and many other brands) have every reason to talk big about their latest technologies and products, that\u2019s not what it does. Instead, putting customers at the heart of its communication and empowering them to dream is the core of its marketing strategy, and that\u2019s how Nike succeeds.<\/p>\n<p><img loading=\"lazy\" class=\"fr-dib aligncenter\" style=\"width: 363px; height: 251.68px;\" src=\"https:\/\/mediashower.com\/img\/A2BAC56C-F993-11EB-BFF1-18A37407FEE7\/unnamed (2)_600x.jpg\" alt=\"Just do it. Nike slogan.\" width=\"600\" height=\"416\" \/><\/p>\n<p><strong>Introduction:<\/strong><\/p>\n<p>What do you think of when you think of Nike? Is it the swoosh logo, the \u201cJust Do It\u201d slogan, or popular athletes? While those are the classics of its marketing strategy, today, Nike is all about real customer value. For that very reason, it\u2019s one of the <a href=\"https:\/\/www.brandwatch.com\/blog\/top-most-instagram-followers\/\">top 20 followed Instagram accounts worldwide<\/a>.<\/p>\n<p>Nike doesn\u2019t do its content marketing just to tick a box and call it a day. \u00a0Instead, it sets the bar high when it comes to having a meaningful, relatable theme that fits in with the brand.<\/p>\n<p>In this article, we&#8217;ll showcase a few of the company&#8217;s campaigns to convey how a little storytelling goes a long way. But it isn\u2019t just any old storytelling; it\u2019s storytelling that sells the emotional benefits of Nike\u2019s products in a subtle yet compelling manner. You, too, can follow the same strategy to build a loyal customer following.<\/p>\n<h2>Make Emotional Connections With Your Customers<\/h2>\n<p>Nike campaigns induce the right emotions in their customers through carefully crafted ads that tell meaningful stories.<\/p>\n<p>Keeping in line with its \u201cJust Do It\u201d slogan, Nike portrays most of its customer segments as heroes challenging themselves through the hardships of life and fighting against any voices claiming that \u201cthey can\u2019t,\u201d only for Nike to step in to tell them \u201cJust Do It.\u201d<\/p>\n<p><iframe title=\"The Toughest Athletes | Nike (M)\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/_-5MGkUwe6w?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/p>\n<p>For instance, in \u201cThe Toughest Athletes\u201d campaign above, Nike spoke to women at the most transformative stages of their lives: when they\u2019re pregnant and during the early months of motherhood.<\/p>\n<p>Intimately capturing more than 20 mothers and bringing together female athletes like Serena Williams, Alex Morgan, Perri Edwards, and more, Nike touched the hearts of women as it underscored their power and strength.<\/p>\n<p>In doing so, Nike, as a brand, became more meaningful in the eyes of its female customers.<\/p>\n<p>The campaign also coincided with Nike\u2019s launch of its first maternity collection, <a href=\"https:\/\/news.nike.com\/news\/nike-m-maternity-collection\">NikeM<\/a>. On top of that, it had partnered with pre- and post-natal expert Jane Wake to develop audio-guided workouts for new mothers in the Nike Run Club app.<\/p>\n<p>Nike listened to its customers, learned about their pain points, and genuinely supported their relationship with sports during that transformative period, while fully embracing their challenges.<\/p>\n<h2>Live Up to Your Brand\u2019s Mission<\/h2>\n<p>Nike\u2019s mission is \u201cTo bring inspiration and innovation to every athlete in the world,\u201d with an asterisk at the end that says, \u201cif you have a body, you are an athlete.\u201d Not only does Nike live up to that mission through its diverse product portfolio in segments related to sports, but also through all of its content.<\/p>\n<p><iframe title=\"Nike: Find Your Greatness\" width=\"500\" height=\"375\" src=\"https:\/\/www.youtube.com\/embed\/WYP9AGtLvRg?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/p>\n<p>The \u201cFind Your Greatness\u201d campaign is just one of many that encourage individuals of all ages, backgrounds, and even bodies to reach new heights by believing in themselves. With the combination of people along with the narration that details what greatness is, the campaign was influential.<\/p>\n<p>It isn\u2019t just a creative campaign: it fits perfectly well with Nike\u2019s mission. And that\u2019s what the brand always does: it stays true to its mission and remains consistent across all its communication channels. Be authentic to your company and your brand.<\/p>\n<h2>Sell Benefits, Not Features<\/h2>\n<p>Despite Nike\u2019s continuous usage of the latest technologies in its shoes, the company rarely advertises those product features. Instead, the emphasis is all on creating content that promotes the benefits of the products and how they can add value for their customers.<\/p>\n<p><iframe title=\"Sustainable Innovation | Nike Innovation 2020 | Nike\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/dmSTIwCAO8M?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/p>\n<p>Even when there\u2019s newsworthy technology that it would like to communicate, Nike always makes it a point to break it down into simple pieces of information that its typical customers would easily understand.<\/p>\n<p>Taking the above video from Nike\u2019s official YouTube channel as an example. It spoke about Nike\u2019s Move to Zero (zero carbon and zero waste), thoroughly but concisely explaining how this will affect the company&#8217;s shoes. But, more importantly, it highlighted how Nike is helping \u201cprotect the future of sports.\u201d<\/p>\n<p>The bottom line here is to speak your customers\u2019 language, no matter how much you want to brag about your latest product\u2019s specifications. Tell your customers what\u2019s in it for them and educate them.<\/p>\n<h2>Leverage the Power of Social Media<\/h2>\n<p>For Nike, social media isn\u2019t just a tool \u2013 it\u2019s a lifestyle. A large part of its presence is on social media channels, and through them, it creates a sense of community among its customers.<\/p>\n<p>Using themes and hashtags like #justdoit and short, punchy, inspirational, and compelling posts, Nike always generates content that\u2019s easy to read and share.<\/p>\n<p>Not just that, but its accounts also frequently request a call to action from followers to engage with them in conversations, and they do.<\/p>\n<p><img loading=\"lazy\" class=\"fr-dib aligncenter\" style=\"width: 456px; height: 375.44px;\" src=\"https:\/\/mediashower.com\/img\/A2BAC56C-F993-11EB-BFF1-18A37407FEE7\/Screen Shot 2021-09-07 at 9.37.54 PM_600x.jpg\" alt=\"Nike tweet.\" width=\"600\" height=\"494\" \/><\/p>\n<p>When there\u2019s a two-way street between you and your customers, you\u2019re nurturing your client base. So it\u2019s not simply about posting but also about attracting, engaging, responding.<\/p>\n<h2>Want To Execute a Content Marketing Strategy Like Nike?<\/h2>\n<p>It\u2019s not impossible. Your customers are heroes in their own ways, too. We can help you put your business on the map by providing real customer value through content that resonates with your potential audience.<\/p>\n<p>Test drive our services \u2013 from content marketing ideas to measuring analytics. We\u2019ll help you convey your new technologies by highlighting their benefits rather than their features, and we\u2019ll make sure you don\u2019t lose your voice in the process. \u00a0<a class=\"ms_click_tracking\" href=\"https:\/\/mediashower.com\/user\/free_trial?__mscta=2850_89005_13394\">Try Media Shower for free.<\/a><\/p>\n<p><a class=\"ms_click_tracking\" href=\"https:\/\/mediashower.com\/user\/free_trial?__mscta=2850_89005_13394\"><img loading=\"lazy\" class=\"fr-fic fr-dii aligncenter\" style=\"width: 600px; height: 211.296px;\" src=\"https:\/\/mediashower.com\/static\/img\/ce\/AC0CE338-1EB1-11EB-B071-FD86B27D50D9\/MediaShower-CTA-1.png\" alt=\"Try Media Shower for free.\" width=\"680\" height=\"240\" \/><\/a><\/p>\n<p><!-- Media Shower Impressions --><\/p>\n<div class=\"ms_article_id\" style=\"display: none;\" data-ms-article-id=\"89005\"><\/div>\n<p><!-- \/Media Shower Impressions --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Overview: While Nike\u2019s success is often attributed to its innovative products and strong branding, Nike\u2019s products aren\u2019t its centerpiece. Rather, it\u2019s how it engages its audience through incorporating meaningful stories into its brand communication. So What? While Nike (and many other brands) have every reason to talk big about their latest technologies and products, that\u2019s<span>&#8230;  <a class=\"read-more\" href=\"https:\/\/www.mediashower.com\/blog\/how-nike-engages-customers-through-meaningful-stories\/\">Read More&#8230;<\/a><\/span><\/p>\n","protected":false},"author":109,"featured_media":16302,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[459],"tags":[],"_links":{"self":[{"href":"https:\/\/www.mediashower.com\/blog\/wp-json\/wp\/v2\/posts\/16293"}],"collection":[{"href":"https:\/\/www.mediashower.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.mediashower.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.mediashower.com\/blog\/wp-json\/wp\/v2\/users\/109"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mediashower.com\/blog\/wp-json\/wp\/v2\/comments?post=16293"}],"version-history":[{"count":1,"href":"https:\/\/www.mediashower.com\/blog\/wp-json\/wp\/v2\/posts\/16293\/revisions"}],"predecessor-version":[{"id":16295,"href":"https:\/\/www.mediashower.com\/blog\/wp-json\/wp\/v2\/posts\/16293\/revisions\/16295"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.mediashower.com\/blog\/wp-json\/wp\/v2\/media\/16302"}],"wp:attachment":[{"href":"https:\/\/www.mediashower.com\/blog\/wp-json\/wp\/v2\/media?parent=16293"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.mediashower.com\/blog\/wp-json\/wp\/v2\/categories?post=16293"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.mediashower.com\/blog\/wp-json\/wp\/v2\/tags?post=16293"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}