{"id":15038,"date":"2020-04-29T20:42:27","date_gmt":"2020-04-29T20:42:27","guid":{"rendered":"http:\/\/mediashower.com\/blog\/?p=15038"},"modified":"2020-04-29T20:42:27","modified_gmt":"2020-04-29T20:42:27","slug":"how-to-communicate-both-realism-and-optimism","status":"publish","type":"post","link":"https:\/\/www.mediashower.com\/blog\/how-to-communicate-both-realism-and-optimism\/","title":{"rendered":"How to Communicate both Realism and Optimism"},"content":{"rendered":"<p>Admiral James Stockdale was held as a Prisoner of War for seven years. Today, he gives us an excellent lesson for Coronavirus Communication.<\/p>\n<p>In 1965, Stockdale was flying a mission over North Vietnam when his plane was struck down. He parachuted into a small village, where he was severely beaten and imprisoned in the terrible H\u1ecfa L\u00f2 Prison. Routinely tortured and beaten, he eventually became a leader in prisoner resistance, creating a &#8220;code of conduct&#8221; for prisoners to ensure that he and his fellow POWs stayed physically and mentally strong. (The details of his imprisonment are gruesome; <a href=\"https:\/\/en.wikipedia.org\/wiki\/James_Stockdale#Prisoner_of_war\">you can read them here<\/a>.)<\/p>\n<p>He survived. In fact, he thrived.<\/p>\n<p>Years later, Admiral Stockdale was interviewed by business guru Jim Collins in his book GOOD TO GREAT. Stockdale said:<\/p>\n<p><em>&#8220;I never lost faith in the end of the story, I never doubted not only that I would get out, but also that I would prevail in the end and turn the experience into the defining event of my life, which, in retrospect,\u00a0<\/em><a href=\"https:\/\/www.amazon.com\/dp\/B0058DRUV6\"><em>I would not trade.<\/em><\/a><em>&#8221;<br \/>\n<\/em><\/p>\n<p>There are two pieces to this wisdom:<\/p>\n<ul>\n<li>REALISM (&#8220;This time sucks&#8221;)<\/li>\n<li>OPTIMISM (&#8220;But it will become the defining event of our lives.&#8221;)<\/li>\n<\/ul>\n<p>It seems contradictory, doesn&#8217;t it? This balance of <strong>realism\u00a0<\/strong>and <strong>optimism\u00a0<\/strong>became known as &#8220;The Stockdale Paradox.&#8221;<\/p>\n<p>When Collins asked Stockdale who didn&#8217;t make it out of that hellscape, Stockdale said, &#8220;Oh, that&#8217;s easy, the optimists. They were the ones who said, &#8216;We&#8217;re going to be out by Christmas.&#8217; And Christmas would come, and Christmas would go. Then they&#8217;d say, &#8216;We&#8217;re going to be out by Easter.&#8217; And Easter would come, and Easter would go. And then Thanksgiving, and then it would be Christmas again. And they died of a broken heart.&#8221;<\/p>\n<p>Whenever optimists meet pessimists, the pessimists will invariably say, &#8220;I&#8217;m not being pessimistic, I&#8217;m just being realistic.&#8221; But in the time of COVID-19, it&#8217;s not pessimistic to say &#8220;this is hard.&#8221; It&#8217;s hard for all of us, in very different ways. That&#8217;s reality.<\/p>\n<p>But to simply say &#8220;This sucks&#8221; is not helpful. We know it sucks. Realism alone is not enough. It must be paired with optimism.<\/p>\n<p>It&#8217;s &#8220;BOTH optimism AND realism.&#8221; \u00a0It&#8217;s not &#8220;either\/or,&#8221; it&#8217;s &#8220;both\/and.&#8221;<\/p>\n<p>Let&#8217;s unpack why this is so important to our society, our economy, and our world right now &#8212; and how you can help.<\/p>\n<p>&nbsp;<\/p>\n<h2>&#8220;Back To Normal &#8212; Any Day Now!&#8221;<\/h2>\n<p>When leaders promise that we&#8217;ll be &#8220;back to normal,&#8221; or &#8220;reopening,&#8221; or &#8220;restarting&#8221; on a specific day &#8212; say, Easter, or May 4, or the &#8220;Fall Semester,&#8221; they are trying to build public confidence. But it has the opposite effect.<\/p>\n<p>Let&#8217;s say the public really believes we&#8217;re going back by Easter, then Easter comes and goes. Then it&#8217;s May 4, and May 4 comes and goes. After a while, as in Stockdale&#8217;s prison, they &#8220;die of a broken heart.&#8221;<\/p>\n<p>It&#8217;s equally dangerous to give false hope that things will somehow be &#8220;back to normal,&#8221; that we&#8217;ll resume life as it was. <em>There is no going back to the way things were.<\/em> We will be living in a #NewNormal until we get a vaccine discovered and produced at mass scale &#8212; and that timeline is likely months and years away.<\/p>\n<p>That&#8217;s the bad news. But there&#8217;s always good news. The good news is:<\/p>\n<ul>\n<li><strong>We have the opportunity\u00a0<\/strong>to rethink the way we work together, and the way we help each other.<\/li>\n<li><strong>We have the opportunity\u00a0<\/strong>to reboot our businesses, our organizations, and our world.<\/li>\n<li><strong>We have the opportunity\u00a0<\/strong>to learn new skills, and experiment with new ways of doing things.<\/li>\n<li><strong>We have the opportunity\u00a0<\/strong>to reconnect with family, friends, and those who need help.<\/li>\n<li><strong>We have the opportunity\u00a0<\/strong>to reinvent ourselves for a post-CoronaCrisis world.<\/li>\n<\/ul>\n<p>Stockdale said that he never lost faith that not only would the story have a happy ending, but that it would <em>become the defining event of his life<\/em>.<\/p>\n<p>More than that, he would eventually see the event as one that he would not trade.<\/p>\n<p>&nbsp;<\/p>\n<h2>Applying the Stockdale Paradox<\/h2>\n<p>In a nutshell: when communicating about the CoronaCrisis, balance REALISM with OPTIMISM.<\/p>\n<p>REALISM means:<\/p>\n<ul>\n<li><strong>Expressing empathy<\/strong>: this time is difficult on all of us, in different ways.<\/li>\n<li><strong>Putting fears into words:<\/strong> talk about common anxieties that we&#8217;re all going through (food, family, job, income, health).<\/li>\n<li><strong>Acknowledging uncertainty:\u00a0<\/strong>we don&#8217;t know exactly how this will play out, or when it will end.<\/li>\n<\/ul>\n<p>OPTIMISM means:<\/p>\n<ul>\n<li><strong>Highlighting strengths:\u00a0<\/strong>Bringing out stories of hope, resilience, and other great human qualities.<\/li>\n<li><strong>Keeping the faith:\u00a0<\/strong>Never losing sight of the #GreatRecovery, the Planetary Party that awaits us on the other side.<\/li>\n<li><strong>The Defining Event:\u00a0<\/strong>Communicating our response during this time as the &#8220;defining event&#8221; of our generation.<\/li>\n<\/ul>\n<p>If you want to help your fellow humans, just say these words.<\/p>\n<p><em>When we get through this time &#8212; however long it takes &#8212; we will look back on it and say, &#8220;We would not trade that time, because it made us who we are.&#8221;<\/em><\/p>\n<p>&nbsp;<\/p>\n<h2>5 Business Best Practices During the Coronacrisis:<\/h2>\n<p>&gt; Communicate &#8220;The Stockdale Paradox&#8221;: balancing realism with optimism.<\/p>\n<p>&gt; Like Stockdale, create your own &#8220;Code of Conduct,&#8221; and communicate it to others.<\/p>\n<p>&gt; Whenever you complain (&#8220;This sucks&#8221;), pair it with hope (&#8220;but we will make it through, and be stronger&#8221;).<\/p>\n<p>&gt; Read this great article on <a href=\"https:\/\/bigthink.com\/personal-growth\/stockdale-paradox-confronting-reality-vital-success\">The Stockdale Paradox<\/a>. (It puts things in perspective.)<\/p>\n<p>&gt; Spend 10% of your time helping others.<\/p>\n<p>&nbsp;<\/p>\n<p><!-- Media Shower Impressions --><\/p>\n<div class=\"ms_article_id\" style=\"display: none;\" data-ms-article-id=\"82170\"><\/div>\n<p><!-- \/Media Shower Impressions --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Admiral James Stockdale was held as a Prisoner of War for seven years. Today, he gives us an excellent lesson for Coronavirus Communication. In 1965, Stockdale was flying a mission over North Vietnam when his plane was struck down. He parachuted into a small village, where he was severely beaten and imprisoned in the terrible<span>&#8230;  <a class=\"read-more\" href=\"https:\/\/www.mediashower.com\/blog\/how-to-communicate-both-realism-and-optimism\/\">Read More&#8230;<\/a><\/span><\/p>\n","protected":false},"author":2,"featured_media":15039,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[459],"tags":[],"_links":{"self":[{"href":"https:\/\/www.mediashower.com\/blog\/wp-json\/wp\/v2\/posts\/15038"}],"collection":[{"href":"https:\/\/www.mediashower.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.mediashower.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.mediashower.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mediashower.com\/blog\/wp-json\/wp\/v2\/comments?post=15038"}],"version-history":[{"count":3,"href":"https:\/\/www.mediashower.com\/blog\/wp-json\/wp\/v2\/posts\/15038\/revisions"}],"predecessor-version":[{"id":15042,"href":"https:\/\/www.mediashower.com\/blog\/wp-json\/wp\/v2\/posts\/15038\/revisions\/15042"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.mediashower.com\/blog\/wp-json\/wp\/v2\/media\/15039"}],"wp:attachment":[{"href":"https:\/\/www.mediashower.com\/blog\/wp-json\/wp\/v2\/media?parent=15038"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.mediashower.com\/blog\/wp-json\/wp\/v2\/categories?post=15038"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.mediashower.com\/blog\/wp-json\/wp\/v2\/tags?post=15038"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}