{"id":20033,"date":"2024-12-11T19:56:22","date_gmt":"2024-12-11T19:56:22","guid":{"rendered":"http:\/\/mediashower.com\/blog\/?page_id=20033"},"modified":"2026-03-12T22:31:29","modified_gmt":"2026-03-12T22:31:29","slug":"customer-journey-maps","status":"publish","type":"page","link":"https:\/\/www.mediashower.com\/blog\/customer-journey-maps\/","title":{"rendered":"Customer Journey Maps: Templates, Examples, and Best Practices"},"content":{"rendered":"<p><center><iframe title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/vzPFrl2FUGs?si=oQE7e--baolG_Mjl\" width=\"750\" height=\"422\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/center><\/p>\n<p><b>TLDR: <\/b><span style=\"font-weight: 400;\">Create a customer journey map using our tips, steps, examples, and best practices \u2013 then reap the rewards.\u00a0<\/span><\/p>\n<p><b>So what? <\/b><span style=\"font-weight: 400;\">Creating and using a customer journey map can help you better serve your customers, creating brand adherents and contributing to a healthy company bottom line.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">What is a Customer Journey Map?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Think about the last time you bought a new product or service. You went through a journey: researching options or hearing about it, checking out the website or product label, making the decision to purchase, then perhaps becoming a loyal customer.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">All customers go through a similar journey of decision-making, information gathering, and (hopefully) delight. This customer journey can be summarized in a <\/span><b>customer journey map<\/b><span style=\"font-weight: 400;\">, which provides a high-level view of all the customer touchpoints that we must think about as marketers. Customer journey maps also provide a way to spot friction points in your customer experience: places to measure and improve.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Stages of the Customer Journey<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The customer journey stages below are typical for most industries and customers (though you may need to adjust for your business):\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Awareness\/Out of Market:<\/b><span style=\"font-weight: 400;\"> The initial stage where a potential customer becomes aware of your brand, product, or service. This could be through advertisements, word of mouth, social media, or other channels.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Trigger: <\/b><span style=\"font-weight: 400;\">Here, the potential customer faces initiating factors that prompt consideration. Usually, this is the first customer touch point.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Consideration:<\/b><span style=\"font-weight: 400;\"> The customer now takes stock of all available options for purchase. They might look at product reviews, compare options, read blog posts, or watch videos to inform their decision.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Decision:<\/b> At this stage, the customer decides what to buy and how much. Businesses must ensure a smooth purchasing process, whether online checkout or in-store experience.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Post-Purchase: <\/b><span style=\"font-weight: 400;\">Following the purchase, your company conducts strategic interactions to inquire about satisfaction and to help ensure loyalty. Businesses should provide excellent post-purchase support, ensuring customers are satisfied with their choice.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Advocacy:<\/b><span style=\"font-weight: 400;\"> Finally, satisfied customers become your brand\u2019s advocates and serve as a potential entry point into the customer journey for another person.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Customer journeys vary from one industry to the next and from one product or service to another.\u00a0<\/span><\/p>\n<p><b>Marketer\u2019s Takeaway: <\/b><span style=\"font-weight: 400;\">The customer journey may look like a marketing or sales funnel. In our digital age, however, it\u2019s often the case that different customers may move in and out of this journey multiple times. <\/span><a href=\"https:\/\/business.linkedin.com\/marketing-solutions\/b2b-institute\/b2b-research\/trends\/95-5-rule\"><span style=\"font-weight: 400;\">According to LinkedIn<\/span><\/a><span style=\"font-weight: 400;\">, 95% of customers in the B2B market aren\u2019t \u201cin-market\u201d when they encounter your content\u2013but they will be at some point. This means mapping your journey, so that customers can jump in smoothly at any point.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">How to Research Your Customer Journey\u00a0<\/span><\/h2>\n<p><img loading=\"lazy\" class=\"wp-image-19665 aligncenter\" src=\"http:\/\/mediashower.com\/blog\/wp-content\/uploads\/2023\/10\/2.jpeg-2-min-1.jpg\" alt=\"our customer journey map allowed this happy customer to find his desired products\" width=\"780\" height=\"520\" srcset=\"https:\/\/www.mediashower.com\/blog\/wp-content\/uploads\/2023\/10\/2.jpeg-2-min-1.jpg 2048w, https:\/\/www.mediashower.com\/blog\/wp-content\/uploads\/2023\/10\/2.jpeg-2-min-1-300x200.jpg 300w, https:\/\/www.mediashower.com\/blog\/wp-content\/uploads\/2023\/10\/2.jpeg-2-min-1-1024x683.jpg 1024w, https:\/\/www.mediashower.com\/blog\/wp-content\/uploads\/2023\/10\/2.jpeg-2-min-1-768x512.jpg 768w, https:\/\/www.mediashower.com\/blog\/wp-content\/uploads\/2023\/10\/2.jpeg-2-min-1-1536x1025.jpg 1536w\" sizes=\"(max-width: 780px) 100vw, 780px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Customer journey research generally breaks down into two categories:<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Primary Research<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Primary research is when your business engages with customers and data directly, getting firsthand the account of customer behavior:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Customer Interviews: <\/b><span style=\"font-weight: 400;\">Communicate directly with those who have purchased from you to learn about their experiences and any difficulties they encountered.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Polls: <\/b><span style=\"font-weight: 400;\">Gather quantifiable data concerning customer needs and shopping patterns.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Observation: <\/b><span style=\"font-weight: 400;\">Watch your customers interact with your brand\u2019s offerings in real time (i.e., in a brick-and-mortar store).<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Data Analysis:<\/b><span style=\"font-weight: 400;\"> Intelligent CMS and marketing platforms provide organizations with analytics and insights on customer behaviors in an increasingly granular fashion.\u00a0<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">Secondary Research<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Secondary research is the insights and information you can get from the industry itself, typically from outside sources or reporting agencies:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Studies, Reports, and White Papers:<\/b><span style=\"font-weight: 400;\"> Read what industry experts and those in your industry are saying and have concluded from their research.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Competitor Research: <\/b><span style=\"font-weight: 400;\">Look at how your competitors treat customers. What can you learn, what should you avoid, and how do customers feel about their process?<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Social Awareness:<\/b><span style=\"font-weight: 400;\"> Keep a finger on the pulse of online conversations about your company or industry.<\/span><\/li>\n<\/ul>\n<p><b>Marketer\u2019s Takeaway: <\/b><span style=\"font-weight: 400;\">Many tools are available to interested businesses seeking insight into their customer journey. However, the (seemingly) most reliable and impactful form of research is digging deep into customer behavior data. This isn\u2019t surprising\u2013<\/span><a href=\"https:\/\/linchpinseo.com\/blog\/understanding-the-buyers-journey\/#:~:text=Today%2C%20most%20of%20the%20buyer's,sometimes%20without%20ever%20contacting%20sales.\"><span style=\"font-weight: 400;\">Linchpin SEO states that up to 67% of a buyer\u2019s journey will occur in a digital space<\/span><\/a><span style=\"font-weight: 400;\">. CMS and marketing platforms provide incredibly detailed information about nearly any customer behavior you can imagine.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">How to Craft A Customer Journey Map<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">A customer journey map is a logical (and, often, visual) representation of your customer&#8217;s experience, from first contact or awareness of your company to long-term loyalty. Creating a customer journey map will provide you with much-needed insight into the needs and wants of your brand\u2019s customers at every stage of their purchasing journey.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">How to Create a Customer Journey Map<\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Define the Objective:<\/b><span style=\"font-weight: 400;\"> Clarify your goals. Do you want to improve a particular aspect of the customer experience or a holistic view of the entire journey?<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Leverage Customer Personas:<\/b><span style=\"font-weight: 400;\"> Develop a thorough understanding of your target audience\u2019s needs. In most businesses, there might be <\/span><a href=\"https:\/\/mediashower.com\/blog\/ai-customer-persona\/\"><span style=\"font-weight: 400;\">multiple customer personas<\/span><\/a><span style=\"font-weight: 400;\">, each with unique journeys.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>List Touchpoints: <\/b><span style=\"font-weight: 400;\">Identify every opportunity for interaction between your brand and the consumer. This can include your website, social media channels, in-store experience, customer service, and emails.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Visualize the Journey:<\/b><span style=\"font-weight: 400;\"> Map out your customer&#8217;s progression through every stage. Use the classic stages of the customer journey: Awareness, Consideration, Decision, Retention, Advocacy.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Highlight Pain Points:<\/b><span style=\"font-weight: 400;\"> Find areas where customers are challenged or dissatisfied in their journeys. Be sure to call on rational customer decision-making and potential emotional connections that your brand can make with the customer.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Iterate:<\/b><span style=\"font-weight: 400;\"> Continuously update and improve the map based on feedback and evolving customer behaviors.<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">Tools for Journey Mapping:<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Consider some of the following platforms for help in mapping:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/mediashower.com\/blog\/customer-journey-map-templates\/\"><span style=\"font-weight: 400;\">Media Shower\u2019s Customer Journey Map Templates (+Examples and Prompts)<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/offers.hubspot.com\/customer-journey-map-template?hubs_post-cta=author&amp;hubs_signup-url=blog.hubspot.com%2Fservice%2Fcustomer-journey-map&amp;hubs_signup-cta=-medium&amp;hubs_post=blog.hubspot.com%2Fservice%2Fcustomer-journey-map\"><span style=\"font-weight: 400;\">HubSpot&#8217;s Free Customer Journey Map Template<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/uxpressia.com\/customer-journey-map-online-tool\"><span style=\"font-weight: 400;\">UXPressia\u2019s\u00a0 Online Customer Journey Mapping Tool\u00a0<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/www.lucidchart.com\/pages\/examples\/customer-journey-mapping-software\"><span style=\"font-weight: 400;\">LucidChart Customer Journey Mapping Software\u00a0<\/span><\/a><\/li>\n<\/ul>\n<p><b>Marketer\u2019s Takeaway:<\/b><span style=\"font-weight: 400;\"> There are several ways to conceptualize a customer\u2019s journey, whether visual or otherwise. Visual artifacts can provide a clear, big-picture view of this journey\u2026 but if you find yourself fiddling with diagramming technology rather than focusing on the meat of that journey, it\u2019s completely productive to use normal words and ideas to describe it. Likewise, many marketers are turning to generative AI to help them start sketching the broad strokes of their customers&#8217; journeys.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Customer Journey Map Examples<\/span><\/h2>\n<h3><span style=\"font-weight: 400;\">Example 1: NexaPoint Tech<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">This customer journey represents the fictional brand NexaPoint Tech. This network-management SaaS platform wants to develop a journey for customers to move towards their free demo. The journey covers the stages we\u2019ve outlined in this article. It provides several assets and techniques to ensure that the customer is always delivered with what they need to take the necessary next action.\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" class=\"aligncenter wp-image-19666\" src=\"http:\/\/mediashower.com\/blog\/wp-content\/uploads\/2023\/10\/3-1.png\" alt=\"customer journey table\" width=\"900\" height=\"239\" srcset=\"https:\/\/www.mediashower.com\/blog\/wp-content\/uploads\/2023\/10\/3-1.png 1673w, https:\/\/www.mediashower.com\/blog\/wp-content\/uploads\/2023\/10\/3-1-300x80.png 300w, https:\/\/www.mediashower.com\/blog\/wp-content\/uploads\/2023\/10\/3-1-1024x272.png 1024w, https:\/\/www.mediashower.com\/blog\/wp-content\/uploads\/2023\/10\/3-1-768x204.png 768w, https:\/\/www.mediashower.com\/blog\/wp-content\/uploads\/2023\/10\/3-1-1536x408.png 1536w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><\/p>\n<h3><span style=\"font-weight: 400;\">Example 2: Bibliocafe<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">This customer journey is for the fictional brand Bibliocafe. It operates brick-and-mortar stores that tailor their appearance and layouts to local cultures and customs while providing the robust customer support one would expect from a major chain bookseller. This customer journey demonstrates how to usher someone from not knowing about the brand to physically entering the store and making a purchase.<\/span><\/p>\n<p><img loading=\"lazy\" class=\"aligncenter wp-image-19667\" src=\"http:\/\/mediashower.com\/blog\/wp-content\/uploads\/2023\/10\/4.png\" alt=\"bibliocafe customer journey table\" width=\"900\" height=\"238\" srcset=\"https:\/\/www.mediashower.com\/blog\/wp-content\/uploads\/2023\/10\/4.png 1829w, https:\/\/www.mediashower.com\/blog\/wp-content\/uploads\/2023\/10\/4-300x79.png 300w, https:\/\/www.mediashower.com\/blog\/wp-content\/uploads\/2023\/10\/4-1024x271.png 1024w, https:\/\/www.mediashower.com\/blog\/wp-content\/uploads\/2023\/10\/4-768x203.png 768w, https:\/\/www.mediashower.com\/blog\/wp-content\/uploads\/2023\/10\/4-1536x406.png 1536w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><\/p>\n<h2><span style=\"font-weight: 400;\">Customer Journey Mapping Best Practices<\/span><\/h2>\n<p><img loading=\"lazy\" class=\"aligncenter wp-image-19668\" src=\"http:\/\/mediashower.com\/blog\/wp-content\/uploads\/2023\/10\/5.jpeg-min.jpg\" alt=\"man working on creating a customer journey map\" width=\"780\" height=\"520\" srcset=\"https:\/\/www.mediashower.com\/blog\/wp-content\/uploads\/2023\/10\/5.jpeg-min.jpg 2048w, https:\/\/www.mediashower.com\/blog\/wp-content\/uploads\/2023\/10\/5.jpeg-min-300x200.jpg 300w, https:\/\/www.mediashower.com\/blog\/wp-content\/uploads\/2023\/10\/5.jpeg-min-1024x683.jpg 1024w, https:\/\/www.mediashower.com\/blog\/wp-content\/uploads\/2023\/10\/5.jpeg-min-768x512.jpg 768w, https:\/\/www.mediashower.com\/blog\/wp-content\/uploads\/2023\/10\/5.jpeg-min-1536x1025.jpg 1536w\" sizes=\"(max-width: 780px) 100vw, 780px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Crafting an effective customer journey map requires a strategic approach. You also need a focus on customer perspectives, collaboration, and flexibility.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Some best practices for mapping and improving your customers\u2019 journeys:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Customer-Centric Perspective<\/b><span style=\"font-weight: 400;\">: Start by focusing on the consumer\u2019s perspective rather than your or the larger company\u2019s internal processes.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Cross-Departmental Collaboration: <\/b><span style=\"font-weight: 400;\">Make sure you have a comprehensive journey map by encouraging collaboration across company departments.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Regular Updates:<\/b><span style=\"font-weight: 400;\"> Keep your journey maps dynamic by regularly updating them to align with changing customer preferences.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Proactive Problem Solving:<\/b><span style=\"font-weight: 400;\"> Identifying and addressing pain points and bottlenecks in your customers\u2019 journey will boost customer satisfaction.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Technology and Analytics:<\/b><span style=\"font-weight: 400;\"> Leverage technology and data analytics for real-time monitoring and customization.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Consistency Across Touchpoints: <\/b><span style=\"font-weight: 400;\">Maintain a consistent brand experience by maintaining cohesion across customer interactions.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Continuous Customer Feedback: <\/b><span style=\"font-weight: 400;\">Encourage customers to leave feedback at every journey stage. This will promote continuous improvement in the process.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Define Breadth and Goals: <\/b><span style=\"font-weight: 400;\">Outline the scope of the journey you\u2019re seeking to map and your goals in doing so.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Pinpoint Customer Personas:<\/b><span style=\"font-weight: 400;\"> Understand and define distinct <\/span><a href=\"https:\/\/mediashower.com\/blog\/ai-customer-persona\/\"><span style=\"font-weight: 400;\">customer personas<\/span><\/a><span style=\"font-weight: 400;\"> and their journeys.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Gather Data:<\/b><span style=\"font-weight: 400;\"> Gather relevant information and data points on customer interactions with the company to inform the mapping process.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Use Visual Representation:<\/b><span style=\"font-weight: 400;\"> Create a visual representation of the customer journey to enhance your company\u2019s understanding of what\u2019s happening.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Validate and Refine: <\/b><span style=\"font-weight: 400;\">Check and distill the map through internal and external feedback to ensure your creation is accurate and relevant.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Implement, Then Monitor: <\/b><span style=\"font-weight: 400;\">Implement the insights gained from the customer journey mapping, then monitor the improvements made to keep improving the customer experience.<\/span><\/li>\n<\/ul>\n<hr \/>\n<h2><span style=\"font-weight: 400;\">Work with Media Shower to Craft Your Next Customer Journey Experience<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Mapping the best customer journey is an art. Still, it is a dynamic and continual process that should reflect changing consumer preferences. As a marketer, you want to keep the customer in mind when making business decisions, and recognizing the pivotal role your customers\u2019 experiences play can help you shape brand loyalty.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By creating a new customer journey map (or refining an existing one), your company can foster a customer-centric approach that will contribute to the growth of your business.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">___________<\/span><\/p>\n<blockquote><p><i><span style=\"font-weight: 400;\">Need help crafting your customer journey map? We\u2019ll be your guide. <\/span><\/i><a href=\"https:\/\/www.mediashower.com\/user\/free_trial\"><i><span style=\"font-weight: 400;\">Take Media Shower for a test drive<\/span><\/i><\/a><i><span style=\"font-weight: 400;\"> today.<\/span><\/i><\/p><\/blockquote>\n<p class=\"p1\">\n\t<div class=\"category-view-wrapper\">\n\t\t\t\t\t<h2>More Tools for Busy Marketing Managers:<\/h2>\n\t\t\t<div class=\"category-view-articles ms-submit-posts\">\n\t\t\t\t<section id=\"recent-posts\" class=\"recent-posts\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t        <div id=\"post\">\n\t\t\t            <header class=\"clearfix\">\n\t\t\t                <div id=\"single-header\">\n\n\t\t\t                    \n\t\t\t\t                    \t\t\t\t                    \t\t\t\t                    \t\t\t\t                    <div id=\"single-header-img\">\n\t\t\t\t                        <img src=\"https:\/\/www.mediashower.com\/blog\/wp-content\/uploads\/2023\/10\/1-min-1.png\" \/>\n\t\t\t\t                    <\/div>\n\t\t\t\t                    <div id=\"single-header-meta\">\n\t\t\t\t                        <h4><a href=\"https:\/\/www.mediashower.com\/blog\/ai-content-marketing-plan\/\">AI Prompts and Templates to Create a Killer Content Marketing Plan<\/a><\/h4>\n\t\t\t\t                    <\/div>\n\n\t\t\t                    \n\t\t\t                <\/div>\n\t\t\t            <\/header>\n\t\t\t        <\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t        <div id=\"post\">\n\t\t\t            <header class=\"clearfix\">\n\t\t\t                <div id=\"single-header\">\n\n\t\t\t                    \n\t\t\t\t                    \t\t\t\t                    \t\t\t\t                    \t\t\t\t                    <div id=\"single-header-img\">\n\t\t\t\t                        <img src=\"https:\/\/www.mediashower.com\/blog\/wp-content\/uploads\/2023\/10\/ai-social-marketing-campaign.jpg\" \/>\n\t\t\t\t                    <\/div>\n\t\t\t\t                    <div id=\"single-header-meta\">\n\t\t\t\t                        <h4><a href=\"https:\/\/www.mediashower.com\/blog\/ai-social-marketing\/\">Using AI to Plan a Social Marketing Campaign (with Prompts)<\/a><\/h4>\n\t\t\t\t                    <\/div>\n\n\t\t\t                    \n\t\t\t                <\/div>\n\t\t\t            <\/header>\n\t\t\t        <\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t        <div id=\"post\">\n\t\t\t            <header class=\"clearfix\">\n\t\t\t                <div id=\"single-header\">\n\n\t\t\t                    \n\t\t\t\t                    \t\t\t\t                    \t\t\t\t                    \t\t\t\t                    <div id=\"single-header-img\">\n\t\t\t\t                        <img src=\"https:\/\/www.mediashower.com\/blog\/wp-content\/uploads\/2023\/10\/1-min.png\" \/>\n\t\t\t\t                    <\/div>\n\t\t\t\t                    <div id=\"single-header-meta\">\n\t\t\t\t                        <h4><a href=\"https:\/\/www.mediashower.com\/blog\/sales-materials-with-ai\/\">How to Use AI to Create Sales Materials (+ Prompts and Templates)<\/a><\/h4>\n\t\t\t\t                    <\/div>\n\n\t\t\t                    \n\t\t\t                <\/div>\n\t\t\t            <\/header>\n\t\t\t        <\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"clearfix\"><\/div>\n\t\t\t\t<\/section>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Make a decent journey map with ease.<\/p>\n","protected":false},"author":109,"featured_media":23466,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-bot.php","meta":[],"tags":[466],"_links":{"self":[{"href":"https:\/\/www.mediashower.com\/blog\/wp-json\/wp\/v2\/pages\/20033"}],"collection":[{"href":"https:\/\/www.mediashower.com\/blog\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.mediashower.com\/blog\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.mediashower.com\/blog\/wp-json\/wp\/v2\/users\/109"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mediashower.com\/blog\/wp-json\/wp\/v2\/comments?post=20033"}],"version-history":[{"count":10,"href":"https:\/\/www.mediashower.com\/blog\/wp-json\/wp\/v2\/pages\/20033\/revisions"}],"predecessor-version":[{"id":25693,"href":"https:\/\/www.mediashower.com\/blog\/wp-json\/wp\/v2\/pages\/20033\/revisions\/25693"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.mediashower.com\/blog\/wp-json\/wp\/v2\/media\/23466"}],"wp:attachment":[{"href":"https:\/\/www.mediashower.com\/blog\/wp-json\/wp\/v2\/media?parent=20033"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.mediashower.com\/blog\/wp-json\/wp\/v2\/tags?post=20033"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}